Question:    Which e-mail formats are supported by IT IS mail 2012?
Answer:    You can create and send out HTML-mails as well as simple text-mails.

Question:    Is it possible to work on the e-mails before the sending process begins?
Answer:    Yes, in the client based process the generated e-mail is opened in Microsoft Outlook and you have the opportunity to customize your e-mail before the sending process starts.

Question:    Which files can I attach to my e-mails?
Answer:    With IT IS mail 2012 you are able to attach one or more files to one e-mail. The IT IS mail solution let you attach all the different file formats (.pdf, or .pptx, or .jpg, or .rar archives, and many many more) an you can attach and send NAV reports as a PDF file as well.

Question:    Can I keep track of the e-mails which I have sent already?
Answer:    The information of the created e-mails as well as the information about the sending process is saved and stored in Microsoft Dynamics NAV.

Question:    Is it possible to send out the e-mails with IT IS mail 2012 from various NAV companies?
Answer:    Yes, this is also possible.